There are several companies in the Ohio Valley that have stores in nearly every city. Wheeling, Moundsville, Weirton, Bellaire, and so forth. Gumby’s and Geno’s are a well-known brand in our market. The bigger you get, the more employees you have. Having a system in place for employees to report problems, issues, or updates is important.

Streamlining the internal ticketing system was one of the objectives. We also needed to refresh their current website and get them showing up on local directories and maps. We had a lot of work to do.