I have had over a dozen clients over the years have the same big complaint. “My current website ‘guy’ won’t answer my calls or emails”. Ouch. What do you do when you need to make content changes, update your business, or check on analytics? Usually, that complaint has you shopping around.

When I spoke with Gladman Stairs and Rail Design, they had a very similar complaint. The web ‘guy’ wasn’t getting back to them and was never ‘in’ when they needed him. Well, they needed him to make a new website. Em-Media called me – I answered.